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We do not offer change of mind refunds.

If your order is damaged upon arrival, you may qualify for a replacement.  You will need to provide clear photos of the damaged product, including the packaging that your order arrived in.

In the case that you need to send your order back for a refund, you are responsible for the cost of shipping (as outlined by the ACCC).

If you have any questions about shipping, please email us at hello@luckyprintco.com.au